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The Butterfly Suite

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Our Quality Promise
We strive to work with the best suppliers who offer quality products at affordable prices. We thoroughly inspect all items when we receive them, but sometimes we miss something. If you believe you've received a damaged or defective item, please do not hesitate to reach out to us via email so we can take care of it. We want you to love everything you purchase from us and we will work with you to make it right!

 

Online Order Return Policy
Returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 14 days of you receiving your order. If you are unsure of your size, please reach out to us via email BEFORE placing your online order to avoid the need to return or exchange styles. Customers are responsible for paying return shipping for any returned or exchanged items. All jewelry, personal items, and any styles marked FINAL SALE cannot be returned or exchanged.

 

Return/Exchange Policy
Returns are valid for store credit only. Refunds will not be issued. Returns and exchanges must be made within 14 days of you receiving your order. If you are unsure of your size, please reach out to us via email BEFORE placing your online order to avoid the need to return or exchange styles. Customers are responsible for paying return shipping for any returned or exchanged items. All jewelry, personal items, and any styles marked FINAL SALE cannot be returned or exchanged.

Shipping Policy
Online orders will be processed and shipped within 7-10 business days from date of purchase. If you are placing a pre-order item that has to be shipped from a vendor, please allow 3-4 weeks for delivery to me. Once I receive your order, you will be contacted for your method of delivery.  Once your order has been received from the shipping provider, we are no longer responsible for the order. Issues with package location or delivery delays must be taken up with your shipping provider directly. Customers are responsible for paying for any return shipping for items that are being returned or exchanged. Customers are also responsible for paying additional shipping if they provide an incorrect shipping address and their order is returned or undeliverable.

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